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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madelyn Setting

February 19, 2026

5  out of  5
rating by Madelyn Setting
"They are wonderful! Really transparent with your policy and help you to get as many discounts as possible. Highly recommend to those looking for car insurance with a team that cares! :-)"
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Rezwan Chowdhury

February 19, 2026

5  out of  5
rating by Rezwan Chowdhury
"Great place for insurance solution. Also Kimberly is awesome!!!"
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aldo zertuche

February 10, 2026

5  out of  5
rating by aldo zertuche
"Muy excelente trato y ayuda. Gracias Crystal"
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James Brignola

February 9, 2026

5  out of  5
rating by James Brignola
"Ray I just wanted to provide an excellent review specifically for "Kimberly Hardin". When my original agent Melissa left your office, I had a claim I needed to submit for theft. The state farm web page was failing, the 1-800 numbers left me on hold for over 15 minutes and your office operator had no idea how to help me (because she was new). The only thing my local office that I pay for help could do is recommend sending me back to the web or to the 800 numbers again. I was ready to leave State Farm all together. Then I got a call from Kim addressing a review I left with State Farm. She began by apologizing about the whole situation. Calm, professional, willing to listen and then take action in order to win me back as her own new client (which wasn't easy). Three car, 3- home and 1-umbrella policies later, Kim had earned my total respect. You owe her at least a lunch or this client would have been long gone. I am so impressed I have shared her information with friends and family."
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sarah swift

February 4, 2026

5  out of  5
rating by sarah swift
"Kimberly has been the best work with as we replaced a vehicle on our policy and added a driver to the account. Step by step she went thoroughly through the process. Monitored the account, called back when she said she would, ensured appropriate discounts were applied, and very responsive."
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Deborah DeGrosky

January 22, 2026

5  out of  5
rating by Deborah DeGrosky
"State Farm beat all the other quotes I was getting. Mariah was helpful, not at all pushy...a pleasure to work with!"
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The Average CarGuy

January 7, 2026

5  out of  5
rating by The Average CarGuy
"Rays team and especially Kimberly always go above and beyond to help and assist where need be. Strongly encourage those looking for insurance to consider their State Farm branch"
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Md Jawadul Gani

December 31, 2025

4  out of  5
rating by Md Jawadul Gani
"I have found them professional and helpful. I haven’t had any issues with them yet."
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James Davis

December 17, 2025

5  out of  5
rating by James Davis
"Have nothing but praise! I've dealt with Joelene when first getting my policy. Also have been dealing with Erin who has been great and fast for all my insurance needs. Definitely recommend this office."
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Dustin Riley

December 16, 2025

5  out of  5
rating by Dustin Riley
"Jeff was the agent that called me on behalf of Ray. Jeff is an excellent agents that was able to to concisely and efficiently tell me everything I needed to know backed with real life testimonies and examples. He listened to any concerns and I had and because of our conversation has reaffirmed my choice to have my auto insurance with State Farm. Better prices, better people, better opportunities to save sensible."
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Michael Francis

December 11, 2025

5  out of  5
rating by Michael Francis
"I've been a customer with Ray Romano State Farm for the past 9 months. When I first signed up with them, the premium rate they gave me beat my previous premium with a different company by almost 50% for the same coverage. I visited their office on Silverside Road that day, and everyone I met there was friendly and professional. Today I called and spoke with Erin Waters because I needed to transfer my policy coverage to a new vehicle, and I asked what time I could visit the office to take care of the details. Erin informed me that we could complete that over the phone, and within ten minutes everything was completed. Erin was so very helpful, knowledgeable, and saved me at least 45 minutes of driving to and from their office by handling everything over the phone. I highly recommend this insurance agency!"
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April Kernell

December 5, 2025

5  out of  5
rating by April Kernell
"Mariah was wonderful from the start. She contacted me immediately upon our inquiry and was super quick with our quote results and beat other companies by a significant savings, as well as answered all of our questions. Highly recommend"
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Jennifer Murray

December 1, 2025

5  out of  5
rating by Jennifer Murray
"Kelsea and Melissa have been wonderful with helping us switch insurance companies and getting g the most coverage with the best rates! I highly recommend them both and thank them for their services 😊"
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sintayehu99

November 19, 2025

5  out of  5
rating by sintayehu99
"Kelsea was extremely helpful and knowledgeable professional. She guide me through all the details on how to bundle my home and auto. The discount is amazing. Appreciate the customer care and honesty."
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Raymond Denson

November 10, 2025

5  out of  5
rating by Raymond Denson
"Tia, our new State Farm agent, has been excellent in assisting us with transferring and bundling our home and car Insurance to State Farm. I believe Tia researched and worked hard to secure all the available money-saving discounts for my wife and me. Thank you, Tia"
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Anthony Dominick

November 4, 2025

5  out of  5
rating by Anthony Dominick
"Just switched to State Farm today 11/4/25 worked with Tia she was awesome !! got me a really good rate I would definitely give them a call if you're looking to save some money on insurance"
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Julia Lockard

October 24, 2025

5  out of  5
rating by Julia Lockard
"I submitted an online quote 10/23. Within minutes Shannon Rezek reached out with a better quote and I asked her to reach out to me tomorrow. She did call right when she said she would , and provided me with all the needed information. By the afternoon I was a state farm customer. I was paying almost $400 with nationwide for 1 car and renters insurance. I’m paying over $150 less now , and with better coverage. All Information she gave me was was accurate, honest and informative. Her communication was so great with quick responses via emails and phone calls She helped even with educating me on the fact that I could be done with nationwide despite them telling me otherwise and trying to make me pay. I am so excited to be with state farm and look forward to talking with Shannon Rezek again. Will for sure be recommending her to anyone I know looking. And I love the fact I can call her direct and not go through customer service agents. Thank you Shannon! I appreciate you. 100000/10"
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Miguel Doig Saavedra

October 24, 2025

5  out of  5
rating by Miguel Doig Saavedra
"Tias was great, she took care of everything about my 4 policy's, she did follow up every single day to make sure everything was ready a 100% and on top of that she got me a refund of over 900$ that I was overpaying with my old insurance company. She is amazing!"
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Mae Brodbeck

October 10, 2025

5  out of  5
rating by Mae Brodbeck
"Tia Calhoun was an absolute pleasure to do business with. Tia is professional, explain everything great detail and made my transition so easy for my car home insurance and is a true asset to State Farm."
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Sierra Collins

October 3, 2025

5  out of  5
rating by Sierra Collins
"Shannon was the best I love her soooooo much she was very helpful please go to her if you need a reliable insurance"
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Tiffany Simpkins

September 26, 2025

5  out of  5
rating by Tiffany Simpkins
"Tia was simply amazing when I was looking to insure my vehicle and my home. She made an otherwise confusing process very simple and enjoyable. I highly recommend!"
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Sandeep Singh

September 22, 2025

5  out of  5
rating by Sandeep Singh
"Shannon Rezek was great and helped my buy a policy saving substantial discounts over progressive. She was also very responsive to email. I hope to continue to with them during my next renewal."
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Amy Patton

September 5, 2025

5  out of  5
rating by Amy Patton
"Shannon Rezek does my State Farm Insurance and she has always been incredible for all my needs. I have auto, renters, homeowners and an umbrella with her. We are even going over life insurance next."
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Reine Betterton

August 15, 2025

5  out of  5
rating by Reine Betterton
"I’ve had my policy with State Farm for a little over two years now, both Kimberly and Melissa have made things super easy. Any interaction I’ve had with either of them has always been professional and extremely informative. Not only do they make things convenient but they are also always willing to help! I can’t appreciate them enough!"
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Samantha Taglienti Rodgers

August 12, 2025

5  out of  5
rating by Samantha Taglienti Rodgers
"If insurance agents were superheroes, Joelene at State Farm would wear a cape made of policies and premiums. She has helped countless friends and family members of mine and I have received nothing but the most positive feedback. Each and every one of them have the same glowing things to say about Joelene... She’s the kind of person who can explain deductibles in a way that doesn’t make your brain melt, all while making you laugh and somehow feel like you’ve known her for years. Need auto, home, life, or maybe even insurance for your pet hamster’s emotional support iguana? Joelene’s got you. She’s sharp, responsive, and somehow manages to make adulting feel like less of a chore. Working with her feels less like red tape and more like sipping coffee with a friend—who just happens to be a wizard with policy details. They came for the insurance, but they stayed for the Joelene. Seriously—give her a call. Your future self (and your wallet) will thank you."