State Farm® Insurance Agent Ray Romano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carianne Weikel
August 30, 2024
"Saved me some money switching my insurance policy and got me a lower rate that I didn’t think I could possibly get."
Nayla Rodgers
August 26, 2024
"Melissa was prompt in sending me over quotes and had amazing communication. She’s saving my family at least $1,000/yr with more coverage than my previous policies. Greatly appreciative for all of your hard work and assistance!"
Kathy Clouser
August 26, 2024
"Melissa was great got me a way better deal through State Farm. And save me a lot of money Everything was so easy to sign up. I definitely recommend State Farm."
Teresa Pate
August 22, 2024
"Melissa is the best! She even helped me get a defensive driving course so I can save more on my insurance."
Rick Drzymala
August 21, 2024
"Chelsea was great to work with. Was clear and detailed."
Doreen Mangino
August 14, 2024
"Highly recommend Melissa Acton. She was patient with all of my changes and questions. Bonus was she save us a bunch a money! Thanks for all of your help Melissa!"
Amanda Willey
August 10, 2024
"Melissa was extremely helpful and knowledgeable helping us with our insurance policies and saving us a ton of money. Highly recommend!"
donahugh wynter
August 5, 2024
"I had an awesome experience, it was smooth, easy going and saved me a lot of money on my coverage."
Maggie Owensby
August 1, 2024
"Highly recommend Melissa Acton! She is saving us $80/ mo on our auto insurance for the same coverage. We also switched homeowners too! In this economy I’m happy if I save $10/mo on something so I’m thrilled to be saving $960/yr on insurance. Thank you!!"
Jamie Pruitt
July 27, 2024
"Melissa has helped my entire family. Best prices and so easy to change hands. So happy"
"Thank you for the support we know you have options…. Welcome to the Ray Romano State Farm Family!!!!"
Darlene Masella
July 26, 2024
"If you haven’t already switched your insurance company, do it today. I was with Geico for Homeowners and auto insurance for 28 years. Their prices just kept going up. I called Ray Romano and his team saved me almost $1200 a year. Thanks guys!!!!"
" Thank you Darlene we appreciate the support we know you have options…. Welcome to the Ray Romano State Farm Family!!!!"
Ray Diaz
July 25, 2024
"Very professional experience, friendly and knowledgeable."
" Thank you Ray we appreciate the support we know you have options…. Welcome to the Ray Romano State Farm Family!!!!"
Marisa Cathell
July 23, 2024
"Melissa helped me with car and home insurance, saved me time and money on both! She was eager to assist me and I didn’t have to make one phone call. Highly recommend!"
" Thank you Marisa we appreciate the support we know you have options…. Welcome to the Ray Romano State Farm Family!!!!"
audrey Hibbitts
July 17, 2024
"Ray Romano and his agent Chelsea helped save me so much on my car and home owners insurance. Fast and efficient service and very friendly."
" Thank you Audrey we appreciate the support we know you have options…. Welcome to the Ray Romano State Farm Family!!!!"
Samuel Farley
June 27, 2024
"My agent was Melissa Acton. Offered attentive service and multiple options with knowledge and insight. The most hands off/easy insurance experience I've ever had. Thanks Melissa and thank you State Farm."
"Thank you for your feedback, Samuel. Melissa is a huge part of our team and we are happy to hear that she took good care of you and made your insurance experience a hands-off and easy one! "
robbi durnell
June 27, 2024
"I reached out to Ray Romano in desperate need because my car insurance was astronomical for two cars. He said he would have an agent reach out to me the next morning. Melissa Action called... Let's just say I'm now a State Farm customer paying $120 less per month. The service was fast and efficient. Highly recommended."
"Robbi, we are so happy we could save you money on your car insurance! Welcome to our State Farm Family! "
Cody Sherman
June 19, 2024
"Hands down the best most impressive insurance agent and agency!!! Not only was the customer service easy and no hassle but this was by FAR the cheapest quote by ANY company or agency. Mellissa was amazing , professional, straight forward and very good at her job. Made me feel comfortable and confident in my policy and the entire process. Very happy very thankful and I would recommend to all of my family and friends and anyone who wants the most competitive rate and someone who actually cares. Thank you from myself and my family !!!!!!"
"Thank you for the review, Cody. It's so nice to hear that Melissa was able to find you a better deal and made the process east with no hassles! Welcome to our State Farm Family! "
James Taylor
June 19, 2024
"Huge thank you to the best insurance agent in the state of Delaware, Melissa Acton-Insurance. Her services just saved me big money on car insurance and I couldn’t be happier. Thank you State Farm for providing me with such a professional agent. If you are looking for a better insurance rate then your current one, she’s 100% the best person to go to for help."
"Thank you for your feedback, James. We are ecstatic that we could save you BIG money on your car insurance! Melissa is very professional and we love hearing about your positive experience with her. "
Michelle DeRicco
June 19, 2024
"Melissa was so great to work with. She was able to get me all set up in less than 15 minutes with a new plan. Thanks so much."
"Thank you for your review. We are so happy to hear that the insurance process was quick for your new plan! "
Kristina Kennedy
June 19, 2024
"Melissa is the absolute best! She goes above and beyond to help me out with all of my insurance needs. She saved me and several of my family members so much money. So glad that we were referred to this office and switched!"
"Thank you for your review, Kristina. Melissa is one of a kind! We are so grateful she is a part of our team. We are happy we could save you so much money on your insurance! "
Ashton Cleveland
June 19, 2024
"Melissa A. was able to give me a quote for almost $100 cheaper than what I would have been paying previously. She will find you a deal!"
"Ashton, thank you for your review! We are beyond excited we could save you over $100 on your insurance! Thank you for trusting us! "
Michelle Mitchell
June 18, 2024
"Just want to give a shout out to Chelsea Bentley she was phenomenal she saved me tons of money reached out to me several times sent everything in a timely manner in an email I have everything I needed Within 25 minutes kudos to her keep up the good work. Thank you Michelle Mitchell"
"Michelle, thank you for trusting us with your insurance needs. We are thrilled to hear that Chelsea was phenomenal and that she saved you a ton of money! "
Roberto Cruz
June 18, 2024
"So far I have nothing but great things to say. I was with Progressive for 12 years, and in the last few years, every 6 months it kept going up and up. So I decided to shop around. I actually had just taken a policy from Allstate, which was lower than Progressive, but not great. As soon as I hung up with them, I had a voicemail from Chelsea at State Farm, and I almost didn’t return her call, but thought why not, worth a shot. I’m so glad I did!!! Her quote was over $1,300 less than Allstate!!! It was a no brainer! I accepted right away and cancelled Allstate. So glad I returned her call!!!"
"Roberto, thank you so much for sharing your experience! We're delighted to hear that Chelsea was able to provide you with such a significant savings on your insurance. It's great to know that you made the switch and are happy with your decision. We truly appreciate your trust in us and your kind words. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Beth B
June 13, 2024
"Melissa A. at Ray's office is an absolute GEM to work with! She saved our family well over $150/month on our insurance - homeowner's, auto and camper! AND we have much better coverage than we did with Progressive! Melissa has been readily available and super responsive to all of my questions/needs!"
"Beth, thank you so much for your wonderful review! We're thrilled to hear that Melissa was able to help you save significantly on your insurance while also improving your coverage. It's great to know that she has been responsive and available to answer all of your questions and needs."
Amy Karkoska
March 22, 2024
"If I could give negative stars I would. We were paying around $250 a month for about 4 months when all of a sudden they raised it to $550. When we asked why it was raised they admitted it was a mistake on their end and they will take care of it. After MULTIPLE phone calls and emails within 2 months it was still not taken care of and we received a cancelation notice. Once we received the cancelation notice we called Ray who stated there was nothing he could do and they are working on it. A couple days later we were cancelled and had to call the 800 number to get re-insured...which they charged us $250 and promised that was the correct price. As soon as it got switched back to Ray it got bumped back up to $550. I called the office again and spoke with an agent who was very rude from the start to the end with no resolution again. I can not wait to be switched to another agent."
"Amy, thank you for your feedback. This was already taken care of and straightened out and you already left a one-star under Sarah. The money was still owed, and because of the changes that were made to the policy, it does take some time to go through the underwriting process and for billing to be updated. Everything was explained to you and handled, and we wish you the best of luck. "